Terms of Service

OVERVIEW

Vatsal Gupta & Company operates this website, including affiliated sites such as Kota Doria Online, Shribhagavadgita, and XaneSolutions. The terms “we”, “us”, and “our” refer to Vatsal Gupta & Company. By accessing or using our websites, you agree to accept and adhere to all terms, conditions, policies, and notices mentioned in these Terms of Service.

We offer a variety of products, services, and information through our websites. When you visit or make a purchase, you agree to be bound by these Terms of Service. This agreement applies to all users, including browsers, vendors, customers, merchants, and content contributors. Please carefully read these Terms of Service before using our sites. If you do not agree to all the terms and conditions, you may not access or use the websites or any of our services.

If new features or tools are added to any of our websites, they will also be subject to these Terms of Service. The most current version can always be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our websites following the posting of any changes constitutes acceptance of those changes.

We use various platforms, such as WordPress and WooCommerce, to host our e-commerce stores and services, enabling us to provide our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are legally eligible to use our sites, and if applicable, you consent to your minor dependents using the sites. The use of our products and services for any illegal or unauthorized purpose is strictly prohibited, including violations of any local or international laws.

You are also prohibited from transmitting any worms, viruses, or harmful codes that may compromise the security of our websites or other users. Any violation of these terms may result in immediate termination of your services, and we reserve the right to take legal action if necessary.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – MERCHANT REQUIREMENTS

a) Resale or Consignment Marketplaces: Vatsal Gupta & Company does not facilitate the resale or consignment of products or services through any of our platforms.

b) Affiliate Marketers: We are not engaged in affiliate marketing. All products and services offered on our websites are created and provided directly by us.

c) Wholesale Retailers: We do not operate as wholesale retailers. Our products and services are sold directly to consumers.

d) Shipping Policy: Our websites maintain clear and accessible shipping policies that provide customers with information about shipping times, regions served, and associated costs.

e) Return Policy: We offer transparent return policies on our websites, which clearly state whether returns are accepted, the process and timeframe for returns, and contact information for customer inquiries.

f) \”About Us\” Page: Each of our websites, including Kota Doria Online, Shribhagavadgita, and XaneSolutions, features a dedicated “About Us” page, providing detailed information about our business, offerings, and values.

g) Website and Product Quality: We ensure that our websites and services adhere to high-quality standards, including:

  • Editorial Content: Content is free from improper grammar, spelling errors, and typos.
  • Image Quality: High-resolution images are used to accurately represent our products and services.
  • Functional Links: All links are regularly checked and maintained.
  • Original Content: Content is original, with no unoriginal or copied materials.
  • Image Authenticity: We use only original images, avoiding stock images where possible.
  • Domain Age: Our websites have been operational for more than 2 years, reflecting our commitment and reliability.
  • Brand Consistency: All content is consistent with our brand, ensuring a seamless user experience.
  • Product Accessibility: Users can view products and services without the need for registration.
  • Safety and Honesty: Our website is safe and free from deceptive practices that may harm users.
  • Advertisements and Pop-ups: We limit ads and pop-ups to ensure a pleasant browsing experience.
  • Up-to-Date Content: Our websites are regularly updated to reflect current information & availability.

SECTION 4 – PRODUCT REQUIREMENTS

a) Community Guidelines: All products and services provided by Vatsal Gupta & Company adhere to our community guidelines and terms of service.

b) Product Information: We provide accurate and up-to-date information about product prices, service offerings, and availability across our websites.

c) Product Representation: The images, descriptions, and details provided for our products and services accurately represent the actual items and services available.

SECTION 5 – PROHIBITED PRODUCTS

Vatsal Gupta & Company adheres strictly to policies that prohibit the promotion or sale of the following items or services on our websites:

  • Alcohol
  • Financial products (e.g., credit opportunities, cryptocurrency)
  • Gambling products (e.g., lotteries)
  • Healthcare products and services that make unrealistic promises
  • Any products and practices that are prohibited as per our guidelines, including
    • Adult products and content
    • Drugs and drug-related products, including any CBD and Hemp seed oil products
    • Endangered species and live animal products
    • Illegal products
    • Imitation or counterfeit products
    • Political campaign merchandise
    • Sensitive or disturbing products
    • Tobacco products
    • Unacceptable business practices
    • Weapons and explosives products

SECTION 6 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We strive to provide accurate and up-to-date information on our websites, but we cannot guarantee that all information will always be current or complete. The content on our sites is intended for general informational purposes and should not be solely relied upon for making decisions. Any reliance on the material on our sites is at your own risk.

We reserve the right to modify the contents of our websites at any time but are not obligated to update any information. It is your responsibility to monitor changes to our websites and stay informed.

SECTION 7 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change at any time without prior notice. We are dedicated to maintaining competitive and fair pricing while ensuring that both our products and services remain of the highest quality.

We also reserve the right to modify or terminate our services, including any content, features, or aspects of our offerings, at our discretion and without prior notice. This may include changes to product selections, service offerings, website design, or any other component of our service.

While we will make every effort to communicate significant changes to our customers, we cannot be held responsible for any consequences arising from such modifications. This includes, but is not limited to, changes in product or service pricing, service suspension, or termination, which may affect you or any third parties.

SECTION 8 – PRODUCTS OR SERVICES (if applicable)

Certain products and services may be available exclusively online through our websites. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display the colors and images of our products accurately. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 10 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 11 – THIRD-PARTY LINKS

Our websites and services, including but not limited to Kota Doria Online, Shribhagavadgita, and XaneSolutions, may feature content, products, and services provided by third parties. This may include links to third-party websites that are not affiliated with us. We do not examine or evaluate the content or accuracy of these materials and do not provide any warranties for them. Therefore, we are not responsible for any third-party materials or websites, or for any other materials, products, or services provided by third parties.

Any harm or damages resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites are not our liability. We recommend that you carefully review the policies and practices of any third-party website and ensure that you understand them before engaging in any transactions. For complaints, claims, concerns, or questions regarding third-party products, please contact the third party directly.

SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us specific submissions, such as contest entries, creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may use them without any restrictions. This includes editing, copying, publishing, distributing, translating, and otherwise using your comments in any medium. We are not obligated to keep your comments confidential, pay compensation for them, or respond to them.

While we are not obligated to do so, we may monitor, edit, or remove content that we deem to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or our Terms of Service.

You agree that your comments will not infringe on any third party’s rights, including copyright, trademark, privacy, or any other personal or proprietary rights. Your comments should not contain libellous, unlawful, abusive, obscene material, or malware. Additionally, you should not use a false email address, impersonate someone else, or mislead us or any third party regarding the origin of your comments. You are solely responsible for your comments and their accuracy. We assume no liability for any comments posted by you or any third party.

SECTION 13 – PERSONAL INFORMATION

At Vatsal Gupta & Company, which includes brands such as Kota Doria Online, Shribhagavadgita, and XaneSolutions, we take your privacy very seriously. Our Privacy Policy outlines the measures we take to ensure that your personal information is collected, used, and protected in the best possible way. We encourage all customers to read our Privacy Policy carefully to understand how we handle their personal information. If you have any questions or concerns, please contact us.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

We strive for transparency and accuracy in all our brands, including Kota Doria Online, Shribhagavadgita, and XaneSolutions. However, there may be occasional errors or inaccuracies in the information provided on our websites or in our services. This could include mistakes in product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We are committed to correcting any errors or inaccuracies discovered. We reserve the right to update or change information, cancel orders, or correct any errors at any time without prior notice. This may occur even after you have submitted your order.

We are not obligated to update or clarify any information on our websites or in our services, except where required by law. We strive to provide the most accurate and up-to-date information possible.

SECTION 15 – PROHIBITED USES

In addition to other prohibitions stated in our Terms of Service, it is strictly prohibited to use our websites or services for any unlawful purposes. This includes soliciting others to engage in unlawful acts, violating any regulations, infringing upon our intellectual property rights or those of others, and submitting false or misleading information.

Prohibited activities also include harassing, abusing, insulting, harming, defaming, intimidating, or discriminating against any individual based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. Uploading or transmitting viruses or malicious code, collecting or tracking personal information, and engaging in spamming, phishing, or scraping are also prohibited.

Interfering with or circumventing the security features of our services or related websites is strictly prohibited. We reserve the right to terminate your access if you violate any of these prohibited uses.

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

While we strive to provide excellent service through all our brands, including Kota Doria Online, Shribhagavadgita, and XaneSolutions, we cannot guarantee that the use of our services will be uninterrupted, timely, secure, or error-free. We also do not guarantee the accuracy or reliability of the results obtained from using our services.

We may remove our services for indefinite periods or cancel them without prior notice. Your use of our services is at your own risk, and we do not provide any warranties, either express or implied. All services and products are provided “as is” and “as available.”

In no event shall Vatsal Gupta & Company, its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our services or products. This includes any errors or omissions in content, or any loss or damage incurred as a result of using our services.

SECTION 17 – INDEMNIFICATION

By agreeing to these Terms of Service, you acknowledge and agree to indemnify, defend, and hold harmless Vatsal Gupta & Company, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or any document incorporated by reference.

This means that if you violate these terms or any applicable laws, or if you infringe on the rights of a third party, you will be responsible for any resulting claims or demands. You agree to pay for any legal costs and expenses, including reasonable attorney fees, incurred by Vatsal Gupta & Company and its affiliates, partners, and service providers in connection with such claims or demands.

Vatsal Gupta & Company takes these matters seriously and will take any necessary legal action to protect its interests and those of its partners and affiliates. We urge you to carefully read and abide by these Terms of Service and any other policies or guidelines referenced herein to avoid any disputes or legal action.

SECTION 18 – SEVERABILITY

This provision outlines our commitment to ensuring that all aspects of our services comply with applicable laws and regulations. In the unlikely event that any provision of these Terms of Service is found to be unlawful, void, or unenforceable, we assure you that we will still do everything within our power to comply with applicable law while still providing you with the best possible service.

It’s important to note that while one provision may be deemed unenforceable, the remaining provisions of these Terms of Service will remain in full force and effect. Our priority is to provide you with a transparent and fair agreement that outlines the terms and conditions of our service, and we will continue to abide by those terms and conditions to the fullest extent permitted by law.

We value our customers and their trust in us. We take our commitment to providing you with exceptional service seriously, and we will always work diligently to ensure that our Terms of Service comply with applicable laws and regulations.

SECTION 19 – TERMINATION

These Terms of Service between you and us remain in effect until either party decides to terminate them. If you wish to terminate the agreement, you can simply notify us that you no longer want to use our services, or stop using our websites or brands. Similarly, we reserve the right to terminate the agreement at any time without notice if we believe that you have failed to comply with any term or provision of these Terms of Service.

It is important to note that the obligations and liabilities of both parties that were incurred prior to the termination date will still remain in effect. This means that any actions or transactions made before the agreement was terminated will still hold both parties accountable for any necessary obligations or liabilities.

In the event that we terminate the agreement due to your failure to comply with these Terms of Service, you will remain liable for all amounts due up to and including the date of termination. Additionally, we may deny you access to our services, or any part thereof, as a result of the termination.

We take the terms and provisions of these Terms of Service seriously and expect our users to do the same. By using our services, you agree to abide by these Terms of Service and understand that failure to do so may result in termination of the agreement and/or denial of access to our services.

SECTION 20 – ENTIRE AGREEMENT

The Terms of Service govern your use of our services and set out the agreement and understanding between you and us. It is important to note that our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice to you, and it is your responsibility to check this page periodically for changes.

These Terms of Service and any policies or operating rules posted on our sites or in respect to our services supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service. By continuing to use our services, you agree to be bound by the most recent version of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. We strive to ensure that these Terms of Service are clear and understandable, and we encourage you to contact us if you have any questions or concerns about them. Your use of our services indicates your agreement to these Terms of Service and any updates or changes made to them in the future.

SECTION 21 – GOVERNING LAW

These Terms of Service and any agreements related to the services provided will be governed by and interpreted according to the laws of India.

SECTION 22 – CHANGES TO TERMS OF SERVICE

The Terms of Service for our websites and services are available for review at any time on this page. Please note that we may update, change, or replace any part of these terms at our discretion. We will post any updates or changes on our websites, and it is your responsibility to check this page periodically for modifications. By continuing to use or access our websites or services after we post any changes to these terms, you are agreeing to accept those changes.

SECTION 23 – CONTACT INFORMATION

By using the services provided by Vatsal Gupta & Company, you acknowledge and agree to comply with the above terms and policies. Failure to adhere to these guidelines may result in the removal of products from our platforms and potential termination of your account. We reserve the right to take appropriate action, including legal measures, for any violation of these terms and policies.

Please note that Vatsal Gupta & Company may update these terms and policies from time to time. It is your responsibility to review and comply with the most recent version of these terms and policies.

If you have any inquiries or concerns regarding our Terms of Service, please don’t hesitate to contact us at support@vatsalguptaandcompany.com. We are always happy to assist you in any way we can.

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